Shipping and Delivery Time
The delivery time to anywhere in Brazil is 4 to 7 business days after the product is posted, it may vary depending on the agility of the Post Office, but it usually takes between 4 to 7 days on average . We will refund the amount related to purchases made that were lost.
We will send you the tracking code for all products that have been ordered by email . If tracking does not work on our website, it will certainly work on one of these:
Tracking codes take 2 business days to be passed from our suppliers to you, the customer.
After the stipulated period, we recommend that you contact the Post Office to clarify the reason for the delay. If the Post Office does not have possession of your order, please contact us immediately so that we can check with our suppliers.
It is important that you provide the means for delivery to be made to the address registered in your order. After 3 (three) proven delivery attempts, you will have to collect the order from a post office near your address. Storage fees are charged if the order is not collected within 7 calendar days. The amount of the fee depends on the weight/volume of the product.